Frequently Asked Questions
Quick answers about our services, areas, pricing and guarantees. Still need help? We’re a call away.
Yes. We provide 24/7 emergency cover across Cape Town for burst pipes, geyser failures, serious leaks and major blockages. Call 081 487 1534 and we’ll respond as fast as possible.
We cover the greater Cape Town area — the City Bowl, Atlantic Seaboard, Southern and Northern Suburbs, West Coast, Southern Peninsula and out to the Helderberg. Not sure if you’re in range? Just ask.
Yes. Our work is carried out by qualified, experienced technicians who follow South African plumbing standards, and our workmanship is fully guaranteed.
Absolutely. Quotes are free and no-obligation. For most jobs we’ll give you a clear, fixed price up front so there are no surprises.
We do — that’s our speciality. Handling plumbing, waterproofing and tiling in-house means everything lines up perfectly and you deal with one accountable team.
Ceramic, porcelain, marble, mosaic and natural stone, on floors and walls. We also do specialist work like herringbone patterns, mitred edges, precision levelling and custom feature designs.
Yes. We offer guarantees on both labour and materials. If something isn’t right, we put it right — that’s the point of using a professional team.
For non-emergencies we usually respond the same day and can often schedule the work within a few days. Genuine emergencies are prioritised immediately.
Yes. For events like burst geysers we can assess the damage and provide the reports and documentation typically needed for an insurance claim.
We’ll agree terms with your quote. Typically a deposit secures materials and scheduling, with the balance on completion once you’re happy with the work.
Always. We protect your finishes, work tidily and clean up properly when we’re done. A respectful, low-disruption experience is part of the job.
Request a free quote online, call 081 487 1534, or send us a WhatsApp. Tell us what’s going on and we’ll take it from there.
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